Job Announcement: Senior Manager, Earn and Learn

*PLEASE NOTE: To apply for this position, please submit your application at under posting IRC8131. The deadline to submit applications is Oct. 18, 2015 at 11:59 pm.

The Cowen Institute: The mission of the Cowen Institute is to advance public education and youth success in New Orleans and beyond. Launched in 2007, we inform relevant stakeholders, decision makers, and the public at large on issues related to K-12 public education, disconnected youth, and college and career readiness. We promote the practical application of data and analysis to improve education and career pathways for youth. We also proactively develop, incubate, and operate innovative initiatives that support students and young adults. Based at Tulane University, a national research and regional anchor institution, we strive to positively impact our community and strengthen the local and regional economy.

Opportunity Youth: At least one in six young adults in the United States is disconnected from school and work. Given the lifetime cost of these disconnected young people—approximately $260,000 in lost tax revenues and increased social spending—innovative solutions to this socioeconomic crisis are not only overdue but also promise tremendous returns on investment. Nationally, 5.5 million youth are considered opportunity youth. As of August 2013, just 45% of youth aged 16 to 24 in the nation were employed. Currently, more than 25,000 opportunity youth live in the Greater New Orleans area. Of the 50 largest metros in the country, New Orleans has the third highest rate of opportunity youth. The total lifetime taxpayer costs of all of the opportunity youth in the New Orleans metro area is estimated to be between $3.1 and $4.1 billion.

The Earn and Learn Career Pathways Program: In the fall of 2014, the Cowen Institute launched the Earn and Learn Career Pathways program. Enrolled opportunity youth work for and are paid by Tulane over the course of a year, while also receiving intensive career-focused technical and academic skills training through the Accelerated Career Education program at Delgado Community College. Participants in the Earn and Learn program focus on one of two high-growth sectors: Skilled Crafts/Advanced Manufacturing or Creative Digital Media/IT. Upon completing the program, participants will receive an industry-based credential and program staff will help them to connect to employment and further educational opportunities. The Earn and Learn program is modeled on a market-driven approach: by providing youth with employment opportunities and professional development support, Tulane will prepare them for jobs in high-growth industries that pay a livable wage. By establishing an intensive workforce-training program, Tulane seeks to strengthen New Orleans’ human capital pipeline as well as foster prosperity in local youth’s lives.

Youth enrolled in the program are 18-24 years old and either have, or are working towards, a high school credential. They spend approximately 40 hours a week in the program: 20 hours a week working for Tulane and 20 hours in the classroom engaged in academic and vocational training. Participants work in apprenticeships in various departments across the university. Program curriculum includes an extensive focus on soft-skills development, including knowing how to interact with co-workers, being on time for work and meetings, and how to dress appropriately in the workplace. Finally, recognizing that opportunity youth generally require a number of support services in order to thrive in the workplace, the Cowen Institute has also partnered with Tulane’s School of Social Work to provide case management and clinical interventions for program participants.


The Senior Manager, Earn and Learn is the lead manager of the development and growth of the Cowen Institute’s Earn and Learn Program, a workplace learning initiative for at risk youth and young adults (16-24 years old) that are disconnected from school and work. The Senior Manager develops and implements education program curriculum, instruction, and partnerships with community organizations. The Senior Manager also oversees case management and program operations. By operationalizing the vision of the program, engaging in continuous program reflection and refinement, and supervising key staff, this position is responsible for leading the Earn and Learn program to its next level of success. The Senior Manager is both a systems builder and an innovator. The senior manager will report to the Cowen Institute’s Director of Strategic Initiatives.


Bachelor’s degree and 5 years’ program development and implementation experience working with at risk youth or young adult populations to include staff supervisory experience OR high school diploma/equivalent and 11 years’ program development and implementation experience working with at risk youth or young adult populations to include staff supervisory experience.


Highly proficient and effective program development, implementation and management skills.

Ability to develop and implement highly effective education curriculum and life skills training programs for at risk youth and young adult populations.

Demonstrated ability to lead and manage teams to achieve positive results impact.

Familiarity with education policy, curriculum and at-risk youth research.

Self-directed and results oriented, with the ability to thrive in an evolving workplace.

Proficient data management and analysis skills.

Belief in the ability of all youth, regardless of background, to succeed.

Excellent verbal and written communication skills.

Highly effective public speaking and presentation skills.


Master’s degree in Social Work, Public Health, Education, or a comparable field of study

Track record of achieving results with underserved communities.

Startup experience and experience working with at-risk youth or adult populations.

Familiarity with New Orleans’ educational system and a general knowledge of the Cowen Institute’s work.


Program Development and Staff Supervision, Typical % Allocation: 45%

Guide and oversee all operational aspects of the Earn and Learn Program.

Ensure all programmatic goals are met through strong project management and supervision.

Lead program development, including the creation of systems and initiatives, to ensure efficiency, sustainability, and growth.

Supervise and manage daily work activities of the Earn and Learn Program Manager and Counselor.

Oversee interns who will be assisting students in the program.

Curriculum and instruction, Typical % Allocation: 30%

Develop and evaluate a workplace-learning curriculum, collaborating with staff, Tulane departments, and regional employers.

Develop, implement, and hone assessment rubrics to facilitate outcomes improvement on an ongoing basis.

Lead and oversee instruction within the context of the curriculum, providing guidance and mentorship to fellow staff and interns.

Partnerships and civic engagement. Typical % Allocation: 15%

Develop and maintain synergistic partnerships with Tulane departments and community organizations.

Performs other duties as requested or required, whether or not specifically mentioned in this job description. Typical % Allocation: 10%

Total Essential Percentage Allocation for All Essential Functions: 100%

*PLEASE NOTE: To apply for this position, please submit your application at under posting IRC8131. The deadline to submit applications is Oct. 11, 2015 at 11:59 pm.

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